Refund and Returns Policy

At Shwetha Vardhineni, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not entirely happy with your order, our Refund and Returns Policy outlines the steps you can take to return items and receive a refund or exchange.

Returns Eligibility

• Time Frame: You can return products within 7 days of delivery. After this period, we will not be able to offer a refund or exchange.
• Condition: The item must be unused, unwashed, and in the same condition as when you received it. It must also be returned in the original packaging, including tags, labels, and any accessories.
• Non-Returnable Items: Certain items cannot be returned, such as:
  • Perishable goods (e.g., plants, flowers)
  • Custom-made or personalized items
  • Clearance or sale items

Return Process

1. Initiating a Return: To start a return, please contact our customer service at [insert contact details] with your order number and reason for the return.
2. Return Approval: Once your return is approved, we will provide instructions for shipping the item back to us.
3. Shipping: You will be responsible for covering the return shipping costs unless the item is defective or damaged.

Refunds

• Inspection: Once we receive your returned item, it will be inspected to ensure it meets our return conditions.
• Refund Approval: If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Partial Refunds: In some cases, only partial refunds may be granted (e.g., if the item shows signs of wear or is not in its original condition).

Exchanges

• If you need to exchange an item for a different size, color, or model, please contact us. Exchanges are subject to product availability. If the desired product is unavailable, we will offer you the option for a refund or store credit.

Damaged or Defective Items

• If your order arrives damaged or defective, please notify us within 48 hours of receiving the item. We will arrange for a replacement or issue a full refund, including any shipping costs incurred.

Late or Missing Refunds

• If you haven’t received your refund after the estimated processing time, please check with your bank or credit card company, as refunds may take some time to reflect.
• If you’ve done this and still have not received your refund, please contact us for further assistance.

Cancellations

• Orders can be canceled only before they are shipped. Once the item is dispatched, the standard return process applies.

Contact Us

• For any questions about our Refund and Returns Policy or assistance with your return, please reach out to us at 

Email: [Info@swethavardhinenidesigner.studio]
Phone: [+91 93460 36826 ]
Address: [1st Floor, SM Central, Near Marrichettu Junction, Manikonda, Hyderabad]